To be eligible for a return or exchange, items must be in original, salable condition and accompanied by the original receipt. Items that were made-to-order or altered (including sizing) are final sale. Items under $2500 may be returned within one week or exchanged within two weeks of the sale date. Items $2500 and over may be exchanged within two weeks of the sale date. For internet orders, the return/exchange policy begins the day the package is delivered. Items placed on payment plan are not eligible for return or exchange.